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vStack Service Provider Program

Licensing program for delivering cloud services on the vStack platform

Your cloud. Your brand. Our platform. Build IaaS / PaaS / SaaS on your own infrastructure — without overpaying for VMware, without developing your own portal and without the cost of 3rd-line support.

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  • Pay-as-you-go — pay for actual consumption in points
  • No vendor lock-in — any compatible hardware
  • Pilot launch from 500 points
  • 24×7 expert support at every stage
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Who it's for

Who the SPP program is for

Cloud providers / Service providers
Looking for a new platform to launch or migrate cloud services on their own infrastructure.
Data centers and hosting providers
Expand their portfolio with cloud services on existing infrastructure, with no new CAPEX.
Cloud startups
Launch a commercial cloud service from scratch — with a ready-made platform instead of building infrastructure.
IT companies with an internal cloud
Turn internal cloud infrastructure into a service for subsidiaries and partners.
Telecom operators
Look for new ARPU growth drivers and additional cloud services for their existing customer base.

Who we are

A platform for those who want to sell cloud services as a business

01
Your Client Stays Yours
The partner fully owns the customer base, commercialization and the customer relationship.
02
Single product stack
HCP, Cloud Panel, VDI and Backup — under a single licensing model.
03
Flexible commercial model
From a 500-point pilot to a strategic partnership of 90,000+ points/month.
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The technology behind SPP

Two products cover any customer scenario

DC HCI Platform
vStack HCP
A highly efficient and reliable virtual data center platform.
  1. Full multi-tenancy for secure customer isolation
  2. Up to 900% vCPU overcommit — higher density, lower cost
  3. Freedom to choose compatible hardware, no vendor lock-in
  4. High speed and performance for any workload
  5. Flexible high-availability options for business continuity
Self-Service Portal
vStack Cloud Panel
A powerful self-service portal for your customers.


  1. A single dashboard for self-service management and billing
  2. Instant resource provisioning — ready in seconds
  3. Built-in services: DNS, CDN, S3-compatible storage
  4. Real-time consumption monitoring and analytics
  5. Flexible plans, invoicing and payment processing tailored to the customer
900% vCPU overcommit with no performance loss
24×7 3rd-line support at every stage of the partnership
∞ complete freedom in choosing hardware

Why become an SPP partner

Service provider pain points → how SPP solves them

Six problems cloud providers face today, and the SPP model's direct answer to each of them.

Margins melt away due to VMware licensing costs
Problem

After VMware's consolidation under Broadcom, subscription costs have multiplied and licensing terms have become less predictable. Part of the service provider's margin is “eaten” before the service is even sold to the customer.

SPP solution · Transparent pricing model

SPP runs on a monthly pay-as-you-go subscription: the partner pays in points for the resources actually consumed (vCPU, vRAM, vSSD, vHDD), with no perpetual licenses and no forced bundles. The price of 1 point depends on the chosen partnership level and stays predictable for the entire term of the agreement.

Migrating from VMware / AWS looks risky
Problem

Moving to a new platform is seen as a risk for existing customers: it is unclear how long it will take, what will happen to support during the migration and who is responsible for architectural decisions.

SPP solution · vStack architecture expertise from day one

During onboarding, the vendor provides an initial architecture consultation and an infrastructure readiness check (validation). A single Enterprise-level edition of vStack HCP covers private, public and hybrid cloud scenarios, so workloads can be moved step by step without stopping commercial operations.

No white-label portal for mid-enterprise customers
Problem

To sell cloud as a service, you need your own self-service portal: a customer account, consumption billing and resource management. Building such a portal from scratch takes months of work and a budget that is usually not there.

SPP solution · The ready-made Cloud Panel control panel

vStack Cloud Panel Enterprise is included in the base HCP licensing model and covers customer self-service out of the box. The EnterprisePlus edition adds advanced PaaS features and commercialization tools — a mid-enterprise-grade portal under your own brand with no development.

No capacity for in-house technical support
Problem

Keeping a full-fledged infrastructure support team is expensive, especially during growth. Every complex incident distracts engineers from developing the business and from sales.

SPP solution · 3rd-line support from the vendor

vStack takes care of software development, bug fixes and 3rd-line technical support, as well as advisory support for the partner. Unified 24/7 3rd-line support applies regardless of the partner level — the partner is only responsible for 1st–2nd line support of its own customers.

Securing your own platform is a constant headache
Problem

Maintaining a secure multi-tenant infrastructure on your own is hard: you have to track vulnerabilities, updates and configurations, and a mistake becomes a reputational and legal risk with customers.

SPP solution · A single proven architecture and updates from the vendor

The partner runs on a single Enterprise-level edition of vStack HCP, which the vendor develops, tests and updates centrally. Architecture recommendations and an infrastructure readiness check during onboarding reduce the risk of configuration errors even before launch.

ARPU is flat, with no growth drivers in the core business
Problem

Basic IaaS has long become a commodity: competing on price alone does not pay off, and developing new services to grow the average bill requires resources you do not have.

SPP solution · Additional products to grow revenue per customer

Within a single points model, the partner gets vStack VDI, vStack Backup and Cloud Panel EnterprisePlus. Growth in customer consumption translates directly into growth in partner revenue, and locking in terms for a year unlocks rebates and special terms on new products.

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Why SPP

Five reasons to build your cloud business on vStack

01
TCO
Pay-as-you-go and high resource efficiency reduce capital and operating costs.
02
Time-to-Market
Speed up the service launch cycle and respond faster to customer demand.
03
Maximum resource utilization
Up to 900% vCPU overcommit — one of the best infrastructure densities on the market.
04
Competitive advantage
More services out of the box — CDN, S3, DNS — and a superior customer experience with no development.
05
Business scalability
Grow your cloud business on any hardware — without being tied to a single vendor.
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How the program works

Monthly subscription. Pay for what you actually use.

Launch
500 pts/month
Initial onboarding and pilot launch (up to 3 months).
Growth
1,500 pts/month
Regular commercial operation.
Expansion
4,500 pts/month
Active customer base expansion · joint marketing.
Enterprise
22,000 pts/month
Large-scale operating volume · joint marketing.
Strategic
90,000+ pts/month
Strategic cooperation and long-term development · joint marketing.
The price of 1 point goes down as your level growsThe higher the partnership level, the lower the price of 1 point. 24/7 3rd-line technical support works the same for all levels — from Launch to Strategic.

Who is responsible for what

Unified 24/7 3rd-line support applies regardless of the partner level — from onboarding to the escalation of critical incidents.
vStack
  • Software development and updates
  • Bug fixes
  • 3rd-line support
  • Advisory for the partner and the distributor
Distributor
  • Contracts with partners
  • Billing and settlements
  • Consumption aggregation
  • Commercial communication
Partner
  • Infrastructure design and operation
  • Cloud services for end customers
  • 1st and 2nd line customer support
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SPP product architecture

Products in the vStack ecosystem

vStack HCP
Hyperconverged infrastructure with full multi-tenancy and up to 900% vCPU overcommit. Runs on any compatible hardware.
0.5 pts / vCPU·GHz
Cloud Panel
A self-service portal with billing, instant provisioning and built-in DNS, CDN and S3 storage. EnterprisePlus adds PaaS features.
5% of volume, min 500 pts
vStack VDI
A virtual desktop platform on top of HCP for launching VDI services for customers instantly.
+5 pts / VM in vDC
vStack Backup
Backup and protection of customer data, billed on top of the base HCP calculation.
0.02 pts / GB
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How to start

Six steps to launching sales

01
Request
Send a request to vStack or an official distributor.
02
Getting to know the program
Receive the licensing terms and the commercial model.
03
Choosing a level
Agree on the commit level and commercial terms.
04
Contract
Sign the contract documents with an official distributor.
05
Onboarding
Architecture consultation and infrastructure validation.
06
Sales launch
Bring the service to market under your own brand and onboard your first customers.

Frequently asked questions

What are points and how is consumption calculated?
Points are a conventional unit for metering resource consumption. HCP uses coefficients for vCPU, vRAM, vSSD and vHDD; VDI and Backup use additional coefficients. Consumption is metered every 10 minutes, and the total is fixed at the end of each calendar month.
Do I need to build infrastructure from scratch?
The partner uses its own server and network infrastructure that meets the program's minimum requirements. The vendor does not provide installation and implementation services, but it does run an architecture consultation and validation during onboarding.
Who supports the partner's end customers?
The partner provides 1st and 2nd line support to its customers. vStack provides unified 24/7 3rd-line support and advisory to the partner itself — regardless of the partnership level.
Can the terms be locked in for a year?
Yes, under an Annual Commitment the partner locks in the commit level for 12 months. This may unlock additional commercial terms — rebates or special terms on new products — agreed in a separate agreement.
What if actual consumption is below or above the commit level?
If consumption is below the commit, the partner pays the minimum volume selected. If it is above, the excess is billed at the price of 1 point set for the chosen partnership level.
How is billing handled?
Partner billing under SPP is handled by the official distributor in accordance with the signed contract documents.
What is vStack Exchange Hub?
Exchange Hub is a marketplace within the vStack partner network: partners can sell spare resources of their clusters to other program participants and reach customers in new regions through the vStack network. It is an additional source of profit with no CAPEX on deploying new capacity and no extra marketing and sales costs.
What does up to 900% overcommit mean in vStack HCP?
vStack HCP lets you allocate virtual vCPUs to customers with up to 900% overcommit relative to physical cores without degrading workload performance — this increases infrastructure density and lowers the cost of ownership per unit of resource.
vStack Service Provider Program

Minimal investment. Instant start. Scalable growth.